Hoover Platinum Cyclonic Canister Vacuum with Power Nozzle, Bagless, S3865 Review
| Product Code | B002GHBRX4 |
| Product Rating |  |
| Price | $299.54 |
| Where To Buy | See More Details |
| Customer Review | See More Reviews |
Product Details
- Amazon Sales Rank: #61859 in Home
- Color: gray/black
- Brand: Hoover
- Model: S3865
- Number of items: 1
- Dimensions: 17.00" h x
14.00" w x
25.63" l,
24.00 pounds
Features
- 12 amp bagless canister vacuum cleaner with power nozzle and HEPA media filter
- WindTunnel technology; multi-stage cyclonic filtration system means no loss of suction
- On/off brush-roll switch; 4 adjustable-height levels; swivel casters; headlight; easy-empty dirt cup
- Telescopic wand and on-board tools for above-floor cleaning; auto cord rewind
- Measures approximately 25-3/5 by 14 by 17 inches; 5-year limited warranty
- 12 amp bagless canister vacuum cleaner with power nozzle and HEPA media filter
- WindTunnel technology; multi-stage cyclonic filtration system means no loss of suction
- On/off brush-roll switch; 4 adjustable-height levels; swivel casters; headlight; easy-empty dirt cup
- Telescopic wand and on-board tools for above-floor cleaning; auto cord rewind
- Measures approximately 25-3/5 by 14 by 17 inches; 5-year limited warranty
Product Description
With the Hoover Platinum Collection Cyclonic Bagless Canister you have a great all-around vacuum for a thorough floor-to-ceiling clean, especially if you have a higher ratio of hard flooring in your home. Designed with a detachable telescopic wand and on-board tools including an Air-Powered Hand Tool for hard to reach areas, and a power nozzle with swivel neck to reach around furniture legs and corners with ease.
Customer Reviews
Most helpful customer reviews
121 of 121 people found the following review helpful.
By SoapyHollow
To start, I should mention that I'm hard on vacuums. We have different flooring types, multiple levels in the house, animals, long hair and children, as well as living in a never ending construction zone in the center of allergy alley. Thus, I need a fairly heavy performing vacuum that manages flooring transitions as well as being able to do stairs and furniture.If that weren't asking a lot already, I need it to be heavy enough to be multifiltered and high powered, but light enough that I can tote it up the stairs.I've had the Platinum Hoover Canister for a 3 months now, and I've been pleased with the performance. This one replaced a previous Windtunnel, and while I miss a few things from the old version (like different power settings), all in all, the new version outperforms the older version.Pros:Suction is fantastic. Transitioning from area rugs to hardwoods and then to carpet is easy. Super long power cord lets you do multiple areas without having to unplug and replug. Filters, filters, filters. Allergies in the house have become noticeably better with this unit. It's a lot more quiet that previous versions. Powerhead is fantastic for getting critter hair off the furniture and drapes. Reset button on the main head is a wonderful thing, if like me, you have ninja shoelaces in unlikely places; such as those cleverly hidden by small children who have kicked their shoes under the couch. Almost no dust escapes the vacuum while it is running, and while it is all in one unit...but that leads us to the cons...Cons:Emptying this vacuum is not for the wheezy. You will get dirty, you will have a cloud of dust, you will curse yourself and the Hoover engineers if you make the mistake of emptying it in the house. Trust me on this one. The only good way to empty it is to take the canister out to your big trash can, standing upwind and praying.As well, the canister has collection areas that cannot be touched, washed or otherwise cleaned. I realize that the engineering design behind this was to keep the user away from the dirt, but it also means that if something gets caked in there, like if you clean on a humid day...you're kinda hosed. (No pun intended....ok, a *little* intended.) It's as though the engineers had *seen* someone use a vacuum, but didn't actually vacuum anything themselves, and so hadn't quite worked through the final step of cleaning the vacuum itself.Still, the minor inconvenience of what I think is a poor engineering decision on that one part, is outweighed by the performance, the price point, and the significant reliability that I've gotten from other Hoover products.For a neat person with a small space, this vacuum is probably overkill...but for large houses filled with dirt tracking children and animals...this vac is a clear winner in it's price range.
120 of 124 people found the following review helpful.
By Willie & 3 cats
This was purchased because of the positive reviews & Consumer Report's recommendation.I was amazed at the performance of this product. I wanted to get a higher priced vac & was glad I did...at first. It sucked up animal hair & stray cat litter with great efficiency on both carpet & wood floors.It was also the quietest vac I've ever heard...in fact, on the 8th attempt to use it, there was no noise AT ALL!After vacuuming a 2 bedroom house 7 times, it wouldn't start. The power got to the machine but pushing the start button did nothing.Since I live in a rural town between 2 major cities to the north & south, I'd have to drive at least 45 miles to get this repaired. So I contacted "Hoover's Exclusive Platinum Collection (TM) Member Services Line" ....impressive,eh?...I hope the folks working there get paid by their title, because all they do (& can do) is punch in your ZIP & tell u the location of the service center.They told me that the nearest service was 32 miles away in Tehachapi, CA. I replied, "That is almost 100 miles & a 2 hour drive away" Their response? "Well, that's what it says on our computer" So much for "Hoover's Exclusive Platinum Collection (TM) Member Services"... it's just a call-center sweat shop.There is no repair available in Bakersfield or Santa Clarita. It took a drive of 75 miles & 1hr 45min to Los Angeles to get service.The repair center told me that Hoover is just a name & no longer a manufacturer. They also stated Hoovers are poorly made. The hose needs replacing on my vac. I asked how a hose can go bad after a couple of hours of use..."Poor quality" was their answer. It takes "weeks" for them to get authorization to do a warranty repair & to get parts.It is now 18 days after I dropped it off, & the part isn't expected until next week.!!??$?% If anyone is interested, I'll update this review as time goes on....and on....and on.UPDATE It's now day 27 since I left the vac for repair. No part has been sent to the Authorized repair facility. Another employee of the center stated that Hoover doesn't return their phone calls & that they are almost impossible to deal with.FINAL UPDATE: Are u ready for more comedy/tears? I'll make this short, but these events played out over several weeks...After numerous non-returned phone calls (where Hoover promised each time to return the calls) to both myself & the repair center, KINGDOM Sew & Vac (the repair center, in Simi Valley & LA) felt sorry for me & took it upon themselves to contact their west coast rep to get me a new vacuum. Once he got involved, I picked up the replacement w/in a couple of days (300 total miles driven). Mind you, I didn't buy the Vac from KINGDOM, they did this because of all the lies & delays by Hoover in supplying a replacement hose. If u live close to their stores I certainly recommend this family owned business.It's obvious that Hoover will go to extremes in order not to pay for a warranty repair. They have u'r money....now go away. They will lie to u (at one point they said the part was shipped, it wasn't) If it wasn't for a small conscientious retailer I might still be waiting & waiting & waiting.What do I do when this thing breaks again?!?@?$?^
23 of 24 people found the following review helpful.
By time2shop
I received this Vacuum about a month ago. This is the first canister vacuum I have ever owned. The suction works great on carpet and my hard wood floor as well. It does not kick dust and debri back out like my old vacuum did. It fits nicely under my couches, beds, and dining room table. I love that you can adjust the level of suction so you can use it on different throw rugs in the house. The dirt trap needs to be emptied often. I carry a plastic bag with me and empty when needed. It helps keep dust down. The hose detaches easily at the top near handle or at the bottom at the touch of a button with your foot. It is not loud either. Overall I am very happy with this vacuum. I am glad I purchased after reading tons of other reviews on other vacuums.
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Tuesday, April 9, 2013
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